Filter by category Show filing type. Confirmation statement filters Accounts Capital Charges. View PDF Confirmation statement made on 20 November with no updates - link opens in a new window - 3 pages 3 pages.
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Change of details for First Rail Holdings Limited as a person with significant control on 11 October Going to To optional. From optional. Is my train running on time? Delayed for more than 15 minutes? Find out more about Delay Repay.
Sign up for travel alerts Sign up to get delay and disruption about your journey via SMS and email. The Electrostar train started non-passenger operation for driver training, signal testing, gauge clearance, platform staff training and validating on-board passenger information.
Other technical on-board and track tests also took place. The first a unit borrowed from Southern came into service on 19 March All 23 of the units are now in service. In , First Capital Connect opened three new training facilities. The old Red Star parcels area in Bedford station was re-developed by Martin Gregory, IS Retail Manager and Richard Farish, Compliance Manager as part of their Leadership Horizons project, In Kentish Town, a derelict station building was converted into new training rooms to deliver induction, customer service and revenue protection training to new recruits.
It will also offer management development programmes and safety specific training to First Capital Connect's 2, staff. The Simulator Centre includes a train simulator replicating the train on the Bedford to Brighton route, and the second, a train simulator as seen on the Great Northern route.
Class No. This is situated at London King's Cross , within the power signal box. During the peaks this increases. Performance figures for FCC covering the four week period from 17 August to 13 September were the best performance figures in the franchise history.
During this period, 1. Official figures released by the ORR Office for Rail Regulation for the fourth quarter of the financial year were In November , following a pay dispute with driving staff, First Capital Connect introduced a revised timetable for its Thameslink route: this resulted in a drastically reduced service, and an increase in short-notice delays, alterations and cancellations. Without access to overtime and rest day work, FCC were unable to provide enough drivers to maintain their standard Thameslink service.
Trains returned to the normal timetables from Monday 18 January, [11] but delays and cancellations are still common as a result of signalling problems on the route. First Capital Connect have since offered improved discount and refund packages for customers affected by the disruption. Angry commuters started a petition on the Prime Minister's website to end First Capital Connect's franchise during However, after much repeated criticism of the company, they removed the ability for people to post anything at all onto the page.
Since then it has taken another turn for the worse with all posts being completely removed and the page being wiped by the company. Many users have turned to the alternative "I hate First Capital Connect" page to vent their frustrations on both the company and its actions on its own Facebook page. First Capital Connect has been criticised for running some of the country's most over-crowded trains; the 7.
This is at an unacceptable level on some of our services". Since taking over the franchise, First Capital Connect have also faced criticism in a number of areas for apparently putting profits ahead of passengers.
Regulated fares have continued to rise at above inflation. In January , regulated fares increased by an average of 3. Like First Great Western services from Paddington, First Capital Connect introduced in mid peak time evening tickets for northbound travel out of London. Previously passengers who purchased an off-peak travel card were able to travel on any train after the morning peak had finished at Now passengers can no longer use an off-peak ticket for trains leaving London stations between Passengers who want to use these peak service trains will need to pay an additional charge to travel.
The evening peak does not affect southbound travel. This was introduced due to severe peak overcrowding. The level of discount is greatly reduced, and although in theory the scheme is fairer, in practice many students and parents were left out of pocket. As well the increase in charges for rail travel, passengers are facing an increase in charges in several other areas.
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